Privacy Policy

Last updated: 01-Jan-2024

Welcome to The Trading Hub

Your privacy is important to us. This Privacy Policy explains how The Trading Hub, accessible at TheTradingHub.ai, collects, uses, and discloses information about you when you access or use our services, which include market alerts, latest news, watchlists, educational resources, podcasts, portfolio management, and other trading-related services.

1. Information Collection

We collect information that you provide directly to us, such as when you create an account, update your profile, participate in interactive features of our services, or communicate with us. We also automatically collect certain information when you use our services, including log information, device information, and usage data.

2. Use of Information

The information we collect is used to provide, maintain, and improve our services; to develop new services; to personalize the services; to communicate with you, including to send you alerts and other notices; and to protect The Trading Hub and our users.

3. Sharing of Information

We may share personal information with third parties in connection with the services we provide, including with service providers who access information about you to perform services on our behalf, and in other circumstances such as compliance with legal processes.

4. Data Security

We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy. However, no system is completely secure, and we cannot guarantee the security of your information.

5. International Transfers

The Trading Hub is based in [Your Country]. Information we collect may be transferred to, stored, and processed in any country where we operate or where our service providers are located.

6. Your Choices

You have choices regarding the information you provide to us. You can update your account information and adjust your communication preferences at any time.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, providing you with additional notice.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@thetradinghub.ai.

Terms of Use

Last updated: 01-Jan-2024

Welcome to The Trading Hub

These Terms of Use ("Terms") govern your use of The Trading Hub, accessible at TheTradingHub.ai. By accessing or using our platform, you agree to be bound by these Terms and our Privacy Policy. Please read these Terms carefully before using our services.

1. Services Description

The Trading Hub provides various trading-related services including market alerts, latest news, watchlist creation, educational resources, daily podcasts, portfolio management tools, access to trading platforms, information on IEOs, airdrops, and more.

2. User Eligibility

The services of The Trading Hub are intended solely for users who are 18 years of age or older. By using our services, you represent and warrant that you meet this age requirement.

3. Account Registration and Security

Users must register an account to access certain features. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

4. Prohibited Conduct

You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the service in any medium; (ii) using any automated system, including without limitation "robots," "spiders," "offline readers," etc., to access the service; (iii) transmitting spam, chain letters, or other unsolicited email; and more.

5. Intellectual Property Rights

All intellectual property rights in the service and its content are the exclusive property of The Trading Hub or its licensors.

6. Disclaimers & Limitation of Liability

The services are provided "as is" and "as available" without any warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

7. Amendments to Terms

We reserve the right to modify or replace these Terms at any time in our sole discretion. Your continued use of the service following the posting of any changes to these Terms constitutes acceptance of those changes.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

9. Contact Us

If you have any questions about these Terms, please contact us at support@thetradinghub.ai.

Launched in 2024, TheTradingHub.ai is dedicated to providing premier trading education and resources to users globally.

Our Mission

We are committed to helping users learn and master technical analysis, offering comprehensive tools and services including:

• Signal Services in crypto, stocks, and forex markets
• A platform for traders to share and learn from each other's analyses
• Earning opportunities through informed trading

Looking Ahead

In our Huge Roadmap for 2024, we are excited to work on an AI Model that promises to take trading to the next level. Our TheTradingHub Token will act as a utility token, enhancing the user experience on our app.

Our Vision

At TheTradingHub.ai, our vision is clear: to become the number one and largest trading platform in 2024. We are on a relentless pursuit of excellence, innovation, and user empowerment.

Last updated: 01-Jan-2024

Overview

At TheTradingHub.ai, we are committed to the satisfaction of our users. Our Refund Policy outlines the circumstances under which users can request a refund, particularly focusing on the performance of our trading calls and signals.

Eligibility for Refund

Users are eligible for a refund only if the trading calls or signals provided by The Trading Hub in the previous month result in a 70% or greater loss. This is calculated based on the overall performance of the provided trading calls or signals within that specific month.

Requesting a Refund

To request a refund, users must:

• Contact our support team within 7 days of the end of the month in which the trading calls or signals were provided.
• Provide detailed information about their trades based on our calls or signals, including dates, amounts, and outcomes.
• Comply with any additional verification or information requests from our team to assess the refund eligibility.

Processing Refunds

Once a refund request is submitted and eligibility is confirmed, we will process the refund to the original payment method used by the user. The processing time may vary depending on the payment provider but is typically completed within a certain number of business days.

Limitations and Exclusions

Our Refund Policy does not cover:

• Losses less than 70% of the trading calls or signals.
• Refund requests made after 7 days from the end of the relevant month.
• Trading losses resulting from user's deviation from the provided calls or signals.

Changes to the Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

Contact Us

For more information about our Refund Policy, please contact us at support@thetradinghub.ai.

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